AIO Hotel Management Software for Small Hotels

Don’t think just because your hotel is small you don’t need a reliable hotel management software. These days every hotel – big, small or medium is automating its operations. The good news is AIO Hospitality offers a secure, comprehensive, affordable and reliable hotel management software for small hotels.

Small hotels have smaller budgets. We realize this and have priced our software products accordingly so that we can provide a chance to every small and big hotel to implement technology. We want all hotels and motels to be able to avail the benefits of modern technology to improve their hotel operations and revenues.

Our hotel management software comes with a huge range of awesome features:

  • Cloud based software
  • Easy reservation management
  • Manage check-ins / check-outs, report generation, prices, inventory
  • Centralized management
  • Online booking engine
  • CMS, CRS, GDS, IDS features
  • Room management, rate management
  • Keep track of guests and save necessary information about them
  • Save personal and passport data of guests that stay at your hotel
  • Track your bookings and payments

Our all-in-one platform combines various features and systems to provide a comprehensive solution to small and big hotels alike. You don’t have to worry about the prices either as our prices are very reasonable and affordable.

It is a great opportunity for smaller hotels and motels to start automating more of their tasks through the use of a hotel management software. AIO Hospitality software is cloud based so there is nothing to install on the local computer, and the software can be easily accessed from anywhere.

Our hotel management software for smaller hotels can benefit you in the following ways:

  • Make operations smoother and easier
  • Make things more convenient
  • Save you lots of time and effort
  • Reduce manual labor
  • Automate lot of front desk tasks
  • Provide valuable data about your business
  • Provide valuable data and insights about your guests
  • Increase revenues and savings
  • Provide all in one solution for all your hotel’s technological needs

Benefits of Web Based Hotel Management Software

Running a hotel is not an easy task. You need to do the juggling act, trying to manage so many things. You need to manage the reservations, check ins, check outs, payments, maintain stock of goods, manage staff, monitor the housekeeping activities etc.

That is why many hotels are opting to invest in a good hotel management software that can keep track of many of the important operations of the hotel. The hotel management software can greatly enhance the efficiency of operations.

Since the advent of cloud computing and with the internet becoming very fast, many hoteliers are preferring web based hotel software rather than a desktop based software. A web based software can be accessed from anywhere. You just need to login to the portal and access your data. There is nothing to be installed on the local computers. Because of this ease of use and convenience the web based versions of hotel management software is on the rise.

Benefits of Hotel Management Software For Your Business:
Why is there a growing demand and need for a web based hotel management software? There are many reasons for that:

– To automate your operations – it has been said that automation is the future of hospitality industry. With automation you save lot of valuable time and effort. You can decrease the need of human intervention. You can also cut down on mistakes and errors. That is what automation can do for your business.

– Increase efficiency – With a web based hotel management software your efficiency can increase multiple fold. That means you can get more work done in lesser time and with less hassles.

– Enhancing user experience – When all things are running smoothly and efficiently, the user experience is greatly enhanced. The hotel guests can experience ease, comfort and convenience in all things – checking room availability, booking a room, making online payment, etc

– Increase occupancy – Most web based hotel management softwares have tons of features which are aimed at not only improving the efficiency of operations but also of increasing occupancy rates for the hotel owners. The online booking engine that comes as a part or additional module of most web or cloud based hotel management systems can provide an easy way for the people to book a room at your hotel, thus increasing reservations and boosting occupancy rates.

– Access data from anywhere – With desktop based software solutions you need to be physically present at the hotel. But with the cloud or web based software you can access the data from any place. The data is accessible with just a few clicks. You can check reservations, check-ins, check-outs, and other important activities from anywhere as long as you have internet access.

Importance & Benefits of a Booking Engine

A booking engine is a highly convenient way for travellers to make a reservation at your hotel. The booking engine displays your rooms availability in real time along with the rates so that users can pick the dates they want, check the room availability and finalize the reservation.

There may be additional features to further enhance the user experience – like confirmation email upon completion of payment, etc. A booking engine can also integrate with channel manager software so that other travel agents can book room for customers at your hotel.

There are many benefits of having a booking engine:

  • Guests can book rooms by themselves – Guests can self-serve themselves without having to contact you.
  • Lot of people trust online booking – People these days have become accustomed to using online reservations and they have begun to trust and love the simplicity and ease of the whole operation. Booking engine can safely accept credit card payments and complete the transaction.
  • Provide faster service – People can check availability of room and finalize the reservation within a few minutes in just a few clicks. No time is wasted and this can be done at any time of the day or night.
  • Looks more professional – Having an online booking facility will enhance the professional image of your hotel. As most hotel websites have this feature nowadays, it has become an essential part and if your hotel does not have this feature it will make the site look bad and outdated. People may be surprised and they may want to look for another hotel to stay if they don’t find a booking engine on your site.
  • You can offer perks – People usually look for additional perks or offers when they book directly. By offering something extra you can encourage guests to book directly instead of through a travel agent. A booking engine can allow you to offer such perks to your guests.

Importance of PMS In Hotel Industry

What is Hotel PMS Software and Why Use One?
Traditionally hotel PMS software included a set of functionalities to manage front-office operations such as booking reservations, guest check-ins and check-outs, assigning rooms, managing room rates, billing etc.

PMS software solutions became popular because they replaced the manual work which was time consuming, paper intensive and needed the involvement of lot of people. However the PMS software has evolved much farther beyond its traditional role and has become a very important component in the management of hotels.

PMS systems now include tons of other capabilities and features beyond the front office operations. They have evolved into comprehensive tools that have become critical to the business operations of a hotel and for delivering amazing guest experiences.

Benefits of Hotel PMS to Guests:

– Convenience and Self Service: In the modern world, people are becoming more and more accustomed to doing things on their own. They want the ease and convenience that comes when they can do various tasks at the click of a button.

In an interview, Tyler Craig, GM & VP of NCR Corporation’s Travel Business has said that customers these days are more accustomed to ATMs rather than tellers at the bank. They even check-in online for flights, so they want the same kind of facility when they arrive at a hotel.

In a lot of cases, travellers would prefer the option of self-service rather than having to wait in queues or having to deal with the hotel staff do things which they could easily do through their smartphones.

This trend can be beneficial to hotels because they need fewer staff members now. However they need to balance the automation with exceptional customer service. Automation shouldn’t take away the personal touch that only a fellow human can provide.

– Easier and Faster Service: Guests can save a lot of their time by being able to book a room from your website which is powered by a booking engine. The guests can check the room availability, view the rates and book whatever rooms they wish. They don’t have to get on the phone talking to someone, asking if rooms are available, etc.

If they have any issues they can also report through the website or contact customer support through email or text chat. All these are great time savers, making it much more easy and enjoyable experience for the customer.

– Personalized service: A sophisticated PMS system can store data about customer’s preferences and their earlier behavior. This way you can know beforehand the likes and dislikes of a customer and provide a tailor designed experience on their next visit.

Benefits of PMS to Hotels:

– Saves Time and Manpower: You can drastically reduce paperwork, manual labor, time and effort. Many of the front desk operations can now be easily automated with the help of Hotel Property Management System, Channel Manager and a Booking Engine.

– Save Money and Increase Revenue: Staff requirement will decrease as you automate a lot of front desk operations, thus saving you lot of money as you can manage equally well with fewer staff members. On top of that you may see increased revenues when you automate the room booking feature.

Tips to Build a Great Hotel Website

A website is the first place where guest can look for and find important information relating to your hotel. This information is available at all times and is easily accessible at fingertips to anyone. Moreover the information is presented in an attractive way, which can increase the appeal of the hotel in the eyes of the guests.

Through your website you have the chance of showcasing the beauty and best features of your hotel property which can entice people to visit and stay there. A great hotel Website can be a very powerful tool for creating a strong brand presence online and converting website visitors into paying guests.

The main purpose of a hotel website include:

  • Showcasing your property in the best possible light
  • Showcasing reviews and testimonials of previous customers
  • Providing a platform for guests to communicate with you
  • Providing important information to users
  • Boosting revenue by encouraging direct online bookings

Features of Good Hotel Website:

  • Simple, clean and elegant design
  • Mobile responsive
  • Easy user navigation
  • Simple and convenient online booking
  • Easy way for people to contact you through the website
  • Nice, attractive and appealing pictures
  • SEO optimized
  • Contact page with full contact details of the hotel along with precise location instructions and map

Tips for a Great Hotel Website

Since the website is your hotel’s face on the internet, it has to be really good. Do not make the mistake of saving a few bucks by assigning this important task to a cheap designer or unprofessional agency. Here are some tips and points to keep in mind:

Domain Name – A great website begins with a great domain name. Make sure you spend good amount of time to come up with nice domain names which are catchy, easy to remember, easy to type and include your hotel or brand’s name.

Strong Calls to Action – The website is designed for the purpose of making the visitor take some action. This action is either to contact the hotel or book a room. So you have to make sure you facilitate this process for the visitor by providing strong, eye-catching calls to action at various places on the website.

Clearly Visible Contact Details – The contact details should be clearly visible to the site visitors. You can place the phone number, email address at the top, and again in the footer at the bottom. Ideally the website should also have a separate contact page with all the relevant contact details, map and easy contact form.

Prominent Brand Display – The brand name and logo should be displayed clearly and prominently, ideally at the very top. This ensures the visitors can notice the logo immediately once the site loads.

Ease of Navigation – Don’t make the site too crowded and clumsy. Links to important pieces of content should be easily visible. The site visitor should know where to look for whatever information he wants to find. User friendly site navigation is not only good for enhancing user experience, it is also good from SEO perspective.

Simple Yet Pretty – The site design should be simple yet elegant. Don’t put in too many colors or make the site complicated. Simple, clean design ensures that the site loads faster, is easy on the user’s eye and leaves a favorable impression about you and your hotel.

Mobile Friendly – In today’s day and age, each site has to be mobile friendly otherwise you will lose lot of potential customers. A majority of site visitors will check your site through their smartphones or tablets. If the site is not mobile responsive or does not look nice in the mobile view then it can have a negative impact.

Professional Images – Make your site visual. Travelers like visual content, it can perform much better on social media. Visually appealing content has a chance of going viral. Keep the text simple and use keywords for SEO purpose, and use high quality images to attract more eyeballs.

Booking Engine – Having a booking engine is almost become a must-have feature for every hotel. Whether you are a small or a medium hotel you do not have any excuse not to have a booking engine on the website. There are tons of affordable options available using which you can integrate a booking engine without any technical know-how.